Essential Skills for Underserved Communities

This 16-Hour curriculum is created to assist the individuals in underserved communities to operate at their highest level of professionalism using essential skills for their best performance.

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Course curriculum

1. About Jordan Peer Recovery
2. About The Organization
3. PREFACE
4. Liability Disclaimer
5. Copyright Statement
1. Training Hours
2. Training Domains
3. Learning Objectives
1. Curriculum Overview
2. Learning Objectives
3. Learning Objectives (cont'd)
4. INTERVIEWING 101: Preparing for the Interview
5. Skills and Qualifications Compare to the Job Requirements
6. Preparing for the Interview
7. Importance of Non-Verbal Communication
8. The Importance of Non-Verbal Communication Explained
9. Follow Up
10. Follow-Up Explained
11. Sharing Your Story
12. Professional Portfolio: The Secret Weapon
13. What Is A Career Portfolio?
14. Tell Me About Yourself
15. What is an Elevator Pitch?
16. Sixty-Second Elevator Pitch
17. Elevator Pitch Mistakes To Avoid
18. Elevator Pitch Mistakes To Avoid (cont'd)
19. Interview Questions and Answers
20. Presenting Your Weakness As A Strength
21. Computer Literacy
22. Check for Understanding
23. Further Application
1. Learning Objectives
2. Learning Objectives (cont'd)
3. Introduction to Speaking and Writing Professionally
4. Workplace Etiquette
5. Workplace Etiquette (cont'd)
6. Workplace Etiquette Explained
7. The DON'Ts
8. The DONT's Explained
9. The DO's
10. The DOs Explained
11. Person-Centered Language Principles
12. Listening and Understanding
13. Practice Effective Communication Skills
14. Writing to the Needs of the Audience
15. Persuade Effectively
16. Assertiveness
17. Check for Understanding
18. Further Application
1. Learning Objectives
2. Learning Objectives (Cont'd)
3. Working on a Team
4. Activity: Team Work
5. Boundaries and Working Within Them
6. Working As an Individual and as a Member of a Team
7. Conflict Resolution
8. Check for Understanding
9. Further Application
1. Learning Objectives
2. Problem-Solving Skills
3. Development of Problem-Solving Skills
4. Resolving Concerns in Relation to Professional Needs
5. ACTIVITY: Petition Activity
6. SWOT Analysis and Other Problem-Solving Tools
7. Check for Understanding
8. Further Application
1. Learning Objectives
2. Problem-Solving Activity
3. Further Application
1. Learning Objectives
2. Learning Objectives (Cont'd)
3. Setting SMART Goals
4. Self-Management
5. ACTIVITY: Purpose Equation
6. Evaluating and Monitoring Recovery
7. Developing Cultural Awareness
8. Preparing For Performance Evaluations
9. ACTIVITY: Preparing for Performance Evaluations
10. Addressing "Isms" in the Workplace
11. ACTIVITY: "Isms" in the Workplace
12. Dealing with Micraggressions
13. VIDEO: Microaggressions in the Workplace
14. Examples and Types of Microaggressions
15. How to Avoid Microaggressions
16. VIDEO: Workplace Microaggressions "Not Like the Others"
17. VIDEO ACTIVITY: Workplace Microaggressions
18. More on Microaggressions
19. ACTIVITY: More on Microaggressions and YOU
20. Defining Diversity, Equity, and Inclusion (DEI)
21. VIDEO: Equity, Diversity, and Inclusion – BVS Training
22. Check for Understanding
23. Further Application
1. Glossary of Terms
1. Part I: True/False – Write ‘T’ for True or ‘F’ for False for each statement.
2. Part II: Matching – Match the term in Column A with the correct response in Column B.
3. Part III: Multiple Choice – Select the BEST response for each statement provided.
1. End-of-Course Survey

About this course

$500.00
97 lessons
0 hours of video content

Essential Skills for Underserved Communities

Course curriculum

Introduction

Course Overview

Section 1

Section 2

Section 3

Section 4

Section 5

Section 6

Glossary of Terms

Essential Skills Overview Test

End-of-Course Survey

About this course